Introduce a Friend is not showing in customer accounts

Introduce a Friend is not showing in customer accounts

Issue

A customer is unable to find the area to refer a friend within their account.

Environment

Requires the Introduce a Friend feature to be fully integrated on a Visualsoft VS3 site.

Resolution

Upon logging into their account through the front end of your site, an option will be present titled 'Refer A Friend'. The customer should click this option, and enter the name and e-mail address of the customer they would like to refer:

Screenshot 2024-08-02 at 17.15.58.png
Screenshot 2024-08-02 at 17.16.02.png

 

If this is not showing in the customer's account it is likely the Introduce a Friend module is not enabled. Please request this feature through your support portal.