Upselling Recommendations
Learning Objective
After reading this guide you should have a better understanding of:
How to showcase products within the Upselling Recommendations functionality.
How to remove products from the Upselling Recommendations functionality.
Contents
Written Guide
What are Upselling Recommendations
Upselling Recommendations aims to encourage shoppers to buy coordinating items and accessories in addition to the products that they are purchasing from your website. When a visitor adds an item to their basket from the product page, the Upselling Recommendations functionality displays a screen confirming that the initial item has been added to their basket, but additionally shows an additional list of selected products that the customer may also be interested in purchasing. Shoppers can directly add any of the items to their basket from within the Upselling Recommendations screen or click on the links to view the relevant product pages if they would like further information. You can declare which products you would like to upsell on a per-item basis via your Visualsoft Admin.
Adding products to the Upselling Recommendations functionality
To add products to the Upselling Recommendations functionality, edit a product in the Visualsoft Admin (by navigating through Catalogue > Manage Products > Browse Products), and click the ‘Upselling’ tab:
You will then be presented with the names of all of the upselling groups configured on your store. Locate the upselling group named ‘Our Recommendations’ and click the ‘Add Products’ button within this row. This will then present you with a popup allowing you to define which products you would like to add to the upselling recommendations upselling group for this specific product.
Once you are happy with your product selection, click on the ‘Save Product' button at the screen to save the modifications made. When a customer clicks the ‘Add to Basket’ button on the product page for this specific product, they will now be presented with a popup illustrating each of the items that you have added to the ‘Our Recommendations' upselling group within the Visualsoft Admin.
Upselling Group Name - We set the name of the upselling group associated with the Upselling Recommendations feature to ‘Our Recommendations' by default. If you would like this to be changed to an alternative name, please raise a ticket via our support system to request for this to be altered in accordance with your requirements.
If you would like to remove the products associated with the upselling recommendations upselling group, you will need to return to the product in the Visualsoft Admin, click on the ‘Upselling’ tab, and then remove the items using either the ‘Remove All’ or individual red cross icons:
Summary
You can now use the Upselling Recommendations feature that Visualsoft offers! You have gained an understanding of how to add products to the Upselling Recommendations pop-up, and how to remove these items as well.
Frequently Asked Questions
Yes. There are two methods for populating the dedicated Upselling Recommendations upselling group in bulk. The first of which is to utilise the functionality that we offer via the Bulk CSV Import/Export tool, where you can upload a CSV file to the Visualsoft Admin and declare which products you would like to add to each other upselling group. The second method is to utilise the functionality offered through the ‘With Selected…' dropdown from the bottom of the Catalogue page as illustrated below:
From within this drop-down, you can choose to bind a selection of products into the newly added Upselling Recommendations upselling group.
Further Reading
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